Please choose carefully as we do not provide refunds if you simply change your mind or make a wrong decision.

• Policy: All sales are final. We do not offer refunds, credits, or exchanges for change of mind.
• Exceptions: You are entitled to a repair or exchange only if the product is faulty, damaged, or not as described, in accordance with Australian Consumer Law.

We strongly recommend asking us for a compatibility check before purchase to ensure you select the right equipment for your boat.

• Opened or used electronics (chartplotters, sonar modules, transducers, VHF/AIS, stereos).
• Software/maps, registered devices, activation cards.
• Custom orders, cut-to-length rope/cable/looming, and specially sourced items.
• Clearance or marked “final sale” items.

All products are covered by the manufacturer’s warranty and your rights under the Australian Consumer Law.

• If your item arrives damaged or develops a fault, contact us within 7 days of delivery (arrival issues) or as soon as the fault appears.
• We’ll help diagnose (often via photos/video), then arrange repair, replacement or refund according to ACL and the manufacturer’s process.
• Installation-related damage, misuse, or modification isn’t covered. Keep your proof of purchase.

1. Email inverellboatingcentre.cwa@gmail.com with your order number, reason for return, and photos (if applicable).
2. We’ll issue return instructions and an RMA reference.
3. Pack safely in original packaging with all accessories; include the RMA inside the box.
4. Once received and inspected (usually within 3–7 business days), we’ll process your outcome (exchange/warranty) and email you an update.